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Frequently Asked Questions

Frequently Asked Questions

Basic Information

Filament stands out among apartment homes in Garland by offering a convenient location near Firewheel Town Center and major commuter routes, thoughtfully designed apartment homes, and on-site amenities such as a pool, fitness center, coworking spaces, workpod stations, billiards, and complimentary beer on tap. Residents value the community’s proximity to local parks, shopping, dining, and Downtown Dallas.

The leasing office at Filament is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 1:00 PM to 5:00 PM.

The leasing team at Filament can be contacted by phone at (972) 942-8467, or through the contact form on the community website.

Renters insurance is required at Filament, and residents may choose their own provider or enroll in an approved renters insurance program offered through the community.

Filament offers a resident referral program that rewards current residents for referring new residents, subject to terms and availability.

Filament does not offer a waitlist.

Filament is a smoke-free community, with policies that address smoking and vaping in apartment homes and common areas to promote resident comfort.

Tours & Availability

Yes, prospective residents can schedule an in-person tour of Filament by contacting the leasing office or booking directly through the Schedule a Tour page.

Filament offers in-person tours and live virtual tours, allowing prospective residents to explore apartment homes and amenities in person or virtually.

Current apartment availability at Filament can be viewed on the floor plans page or by speaking directly with the leasing office at (972) 942-8467.

Rent specials and move-in promotions at Filament vary by season and availability and are best confirmed directly with the leasing office.

A valid photo ID is typically required for tours at Filament, and additional documentation may be requested if applying during the visit.

Floor Plans & Apartment Features

Filament offers a variety of floor plans, including one-bedroom and two-bedroom apartment homes designed for different lifestyles.

Apartment homes at Filament include in-unit washers and dryers.

On-site laundry facilities are not available at Filament because apartment homes include in-unit laundry.

Apartment homes at Filament are equipped with air conditioning and heating systems to provide year-round comfort.

Select apartment homes at Filament feature balconies, patios, or private outdoor spaces, depending on the floor plan.

Apartment homes at Filament include features such as quartz countertops, kitchen islands, wood-style flooring, stainless steel appliances, and select upgraded features depending on the apartment home.

Additional on-site storage is available at Filament and is included in rent for select units, subject to availability.

Apartment homes at Filament are serviced by AT&T.

Filament offers ADA-accessible apartment features and step-free routes in select areas to support accessibility needs.

Square footage at Filament varies by floor plan, with apartment homes ranging from approximately 622 to 1,309 square feet.

Filament does not offer furnished apartment homes or partner with third-party furniture rental providers.

Location & Neighborhood

Filament is located at 4689 Saturn Road, Garland, Texas 75041, offering convenient access to nearby attractions, shopping, dining, and commuter routes.

Filament is located within the Garland Independent School District (GISD).

Nearby parks include Bass Park and Wynne Park, providing outdoor recreation options close to Filament.

Grocery stores near Filament include Walmart, WinCo, Tom Thumb, and Aldi, offering convenient shopping options.

Nearby points of interest include Spring Creek Forest Preserve and Firewheel Town Center, along with shopping, dining, and entertainment destinations close to Filament.

The commute from Filament to Downtown Dallas typically takes approximately 25 minutes, depending on traffic and transportation method.

Public transit options near Filament include DART services within walking distance.

Popular nearby options within 10 minutes of Filament include LA Fitness, Starbucks, Walmart, Tom Thumb, and WinCo.

Lease Terms & Fees

Rent at Filament in Garland depends on the floor plan, layout, view, and current availability. Please contact the leasing office for details.

Filament offers lease terms of 12 to 15 months, with options that may vary based on availability, seasonality, and pricing.

The security deposit at Filament varies based on screening results and lease terms and typically ranges from $250 to $350.

When signing a lease at Filament, residents may be charged fees such as pest control, amenity fees, and other required move-in charges.

Monthly rent at Filament does not include recurring charges such as pest control, amenity fees, water, sewer, trash, and valet trash services.

Utilities at Filament are not included in rent, and residents are typically responsible for utility costs as outlined in the lease.

Application & Screening Requirements

To apply for an apartment at Filament, complete the rental application online or through the leasing office and submit the required documentation.

Payments & Rent

Residents at Filament can pay rent online and may also pay by cashier’s check or money order.

Filament offers flexible payment options or payment plans, subject to eligibility and enrollment terms.

Parking and Transportation

Parking is available at Filament. Carports are available for $55 per month and garages are available for $175 per month, subject to availability.

Filament offers EV charging stations for residents.

Bike storage is not available at Filament.

Filament is located near Interstate 635 and DART services, making commuting throughout Garland and the Dallas area more convenient.

Amenities and Property Features

On-site amenities at Filament include a swimming pool, fitness center, coworking and workpod spaces, billiards, beer on tap, package services, and resident gathering areas.

Filament has a swimming pool, and pool hours are 9:00 AM to 10:00 PM, subject to posted rules.

Filament offers a fitness center and gym supporting resident wellness close to home.

Filament has a clubhouse; however, it cannot be reserved and there is no reservation fee.

Filament offers coworking spaces and workpod stations for residents.

Filament provides package services to help residents receive deliveries more securely and conveniently.

Filament hosts community events and resident activities that vary throughout the year.

Security features at Filament include controlled access, cameras, and a courtesy officer.

Pet Policy

Filament allows pets with a monthly pet rent of $25 per pet and a pet fee/deposit of $350 per pet. Additional breed and weight guidelines apply as outlined in the community policy.

Filament offers pet amenities, including a dog park and pet-friendly spaces for residents and their pets.

Maintenance and Emergency Requests

Residents at Filament can submit maintenance requests through the online resident portal.

Emergency maintenance at Filament can be reached online or by phone using the after-hours instructions provided by the leasing office.

Corporate, Short-Term and Special Programs

Filament accepts corporate leases. Furnished housing options are subject to availability.

Filament does not accept short-term leases.

Filament does not offer furniture rental partnerships.

Filament offers preferred-employer discounts or relocation partnerships, subject to eligibility and current program availability.

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